Returns & Exchanges

At Aikeyah, we strive to ensure your complete satisfaction with our handcrafted fashion pieces. If you are not entirely happy with your purchase, we offer a seamless return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the order history section to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure all garments are unworn, unwashed, and have the original designer tags attached before packing them securely.

• 3.
  Shipping and Pickup

  Schedule a complimentary home pickup via our courier partner or use the provided pre-paid shipping label to drop off your package.

• 4.
  Refund Processing

  Once our studio team verifies the condition of the items, your refund will be processed to your original payment method within 7-10 business days.